International shipping, customs, and import fees

COVID-19 UPDATE: PLEASE NOTE THAT ALL DELIVERIES ARE EXPERIENCING DELAYS. WE RECOMMEND SPEAKING TO YOUR LOCAL POST OFFICE IF YOU HAVE ANY CONCERNS ABOUT YOUR DELIVERY.

Important Information

Please note that the total amount of your order as displayed at the checkout doesn’t include any of these additional duties. As the customer and importer, you’re liable for all import duties, customs, and local taxes levied by the country you live in; payment of these fees is necessary to release your order from customs. The local carrier will inform you of any additional duties before they deliver it.

Unfortunately we don’t have any control over customs and import tax and we can’t confirm exactly how much you will be charged. Customs and import tax varies widely depending on the country you’re in.

Please check with your local customs office for more information.

In case if your order was not delivered in 20 (30) working days please contact our support team by info@atmotube.com - we have to make an investigation of every single case. This may take up to 10 business days. We also recommend you to contact the local office of the shipping company on your own - this may help to speed up the investigation process.

We don't accept claims when according to the tracking number your parcel was delivered. In such cases you should make a direct claim to the forwarder or to the police.

Limits of Customs Duties

For your convenience, you can see the list of countries and the applicable import duty. Please note that the information on the list is not updated every day, and you can check with the postal service of your country for the exact information.

AMERICA

  • Country

  • United States

  • Canada

  • Argentina

  • Brasil

  • Chile

  • Colombia

  • Gibraltar

  • Mexico

  • Puerto Rico

  • Limits

  • 800 USD

  • 20 CAD (≈14.9 USD)

  • 25 USD

  • 50 USD

  • 30 USD

  • 200 USD

  • All parcels are subject to taxes and duties

  • 50 USD

  • 800 USD

EUROPE

  • Country

  • Austria

  • Belgium

  • Bulgaria

  • Cyprus

  • Czech republic

  • Denmark

  • Estonia

  • Finland

  • France

  • Georgia

  • Germany

  • Greece

  • Hungary

  • Ireland

  • Island

  • Israel

  • Italy

  • Liechtenstein

  • Luxembourg

  • Makedonija

  • Malta

  • Monaco

  • Netherlands

  • Norway

  • Poland

  • Portugal

  • Romania

  • Russian Federation

  • Slovakia

  • Slovenia

  • Spain

  • Switzerland

  • Turkey

  • Ukraine

  • United Kingdom

  • Limits

  • 22 EUR (≈23.4 USD)

  • 22 EUR (≈23.4 USD)

  • 30 BGN (≈16.3 USD)

  • 22 EUR (≈23.4 USD)

  • 22 EUR (≈23.4 USD)

  • 80 DKK (≈11.4 USD)

  • 22 EUR (≈23.4 USD)

  • 22 EUR (≈23.4 USD)

  • 22 EUR (≈23.4 USD)

  • All parcels are subject to taxes and duties

  • 22 EUR (≈23.4 USD)

  • 22 EUR (≈23.4 USD)

  • 22 EUR (≈23.4 USD)

  • 22 EUR (≈23.4 USD)

  • All parcels are subject to taxes and duties

  • 75 USD

  • 22 EUR (≈23.4 USD)

  • 5 CHF (≈5.0 USD)

  • 22 EUR (≈23.4 USD)

  • 22 EUR (≈23.4 USD)

  • 22 EUR (≈23.4 USD)

  • 22 EUR (≈23.4 USD)

  • 22 EUR (≈23.4 USD)

  • 350 NOK (≈41.0 USD)

  • 22 EUR (≈23.4 USD)

  • 22 EUR (≈23.4 USD)

  • 22 EUR (≈23.4 USD)

  • 200 EUR (≈234 USD)

  • 22 EUR (≈23.4 USD)

  • 22 EUR (≈23.4 USD)

  • 22 EUR (≈23.4 USD)

  • 5 CHF (≈5.0 USD)

  • 75 EUR (≈79.8 USD)

  • 150 EUR (≈159.2 USD)

  • 15 GBP (≈18.7 USD)

ASIA

  • Country

  • Australia

  • Brunei

  • China

  • Hong Kong

  • India

  • Indonesia

  • Japan

  • Lebanon

  • Malaysia

  • New Zealand

  • Oman

  • Philippines

  • Qatar

  • Saudi Aradbia

  • Singapore

  • South Africa

  • South Korea

  • Sri Lanca

  • Taiwan

  • Thailand

  • UAE

  • Vietnam

  • Limits

  • 1000 AUD (≈738.6 USD)

  • 1 BND (≈0.7 USD)

  • 50 CNY (≈7.3 USD)

  • Unlimited

  • All parcels are subject to taxes and duties

  • 50 USD

  • 10000 JPY (≈90.6 USD)

  • All parcels are subject to taxes and duties

  • 500 MYR (≈113.9 USD)

  • 60 NZD (≈42.5 USD)

  • All parcels are subject to taxes and duties

  • 15 USD

  • All parcels are subject to taxes and duties

  • All parcels are subject to taxes and duties

  • 400 SGD (≈281.2 USD)

  • All parcels are subject to taxes and duties

  • 150000 KRW (≈127.7 USD)

  • All parcels are subject to taxes and duties

  • 3000 TWD (≈94.4 USD)

  • 1000 THB (≈28.2 USD)

  • 1000 AED (≈272.3 USD)

  • 1000000 VND (≈44.4 USD)

Refusing to Pay Customs

If you choose to refuse the customs fee and the shipment is returned back to Atmotech Inc., a shipping & handling fee will be deducted from your refund.