Troubleshooting
Atmotube Recovery Instructions
I cannot connect to my Atmotube
I lost my cable. Where can I get new one?
Incorrect Ambient Temperature and Humidity
Do you have customer service and technical support?
There's a LED on the front of Atmotube. What does each color indicate?

I lost my cable. Where can I get new one?

You can charge Atmotube with any USB-A <> USB-C cable. See “How to charge Atmotube”.

You can get new cable on Amazon.

Got more questions? We're here to help!

Please contact us at info@atmotube.com or by submitting a support ticket using the form on the following support page:

Do you have customer service and technical support?

You may also use the ATMO Bot (usually on the right-hand side of the webpage on desktop, bottom-left for mobile) for a quick answer or leave your email address so that we may get in touch.