Do you have customer service and technical support?

We sure do! You can contact us via support email:

If you already have a device, please include additional information, like:

  • Atmotube Version (PRO, PLUS, 2.0, 1.0)
  • Atmotube ID (MAC ID) or Serial Number: Where can I locate the Atmotube MAC ID or Serial Number?
  • Your Smartphone Model
  • Application Version: Atmotube App>Settings>About (Android) or App>Settings>Device (iOS) section.
  • Full description of the problem with steps to reproduce and any abnormal LED behaviour.

Please use the contact form to submit a support ticket: